We're in the Journal de Montréal

By: Alexandre Fabi

On October 9, Alexandre Fabi, co-owner of the boutiques, was interviewed by the Journal de Montréal. Here is an excerpt from the interview.
You'll find the link to the article below.

"For months, and even more so now, I'd say it's become crucial to have a good Plan B... And, quite possibly, a very good plan C too!" says Alexandre Fabi, co-owner of six boutiques in Sherbrooke, Saint-Bruno and Montreal (Boutique In, Fan Club, Filles d'Eve, Boutique Pour lui, Entrepôt Pour lui and Boutique Valérie Simon).

The message is addressed both to customers - who are urged to store ahead - and to retailers, who are encouraged to plan ahead. The signal is all the more important given that a large proportion of Quebec retailers, who were still slow to embrace online commerce, have had no choice but to initiate it since the start of the pandemic. 

Delivered by the owner!

Like our hospital system, which has a limited number of beds, the capacity of an organization like Canada Post is not unlimited either," explains Panier Bleu CEO Alain Dumas. No company could have foreseen the growth of e-commerce in such a short period of time.

Alexandre Fabi has also learned. His solution: personalized delivery! "If it's on our way, or not far from one of our boutiques, why not deliver it ourselves? 

It's reliable, faster, and customers are always surprised when they realize it's their store manager knocking on their door. Really, it's a win-win situation!  

Source Journal de Montréal
https://www.journaldemontreal.com/2020/10/09/les-commercants-preparent-des-plans-b